Labor Management / Workforce Management Consulting

Labor costs account for 50–65% of the total distribution cost and, as such, is a critically important area in which to focus performance improvement initiatives and cost reduction.

It is widely understood that to successfully achieve higher levels of performance through labor productivity improvement, organizations must be willing to adopt a performance culture. A performance culture is one that places a priority on objective measurement, individual and team achievement, performance reporting and monitoring, on-going training, communication and development of a continuous improvement environment.

This culture is one that successfully aligns individual and team objectives to the organization's business goals resulting in the following:

• 15-30% improvement in productivity
• 15-50% improvement in utilization
• 5-10% increase in quality
• 5–20% decrease in turnover
• 10–35% decrease in labor cost

TZA's Optimized Labor Performance program includes all components that are required to successfully achieve the highest levels of a Performance Culture including:

• Standard Operating Procedures (SOPs) - providing a thorough analysis and comparison of current processes to industry best practices to assure the most efficient standard operating procedures are being utilized.
• Discreet Engineered Standards - utilizing a blended development approach and state-of-the-art collection technology to assure each standard in the operation is accurately developed providing the highest level of associate and management confidence.
• ProTrack ® Warehouse Labor Management System - providing real-time visibility and decision-making capability through the most functionally rich labor management system in the market.
• Professional Management Skills Training - providing the management skills necessary for managers to lead their team to higher levels of performance. Training is a combination of classroom and on-the-floor training sessions delivered by professional trainers to assure effectiveness.
• Performance Management Execution - a detailed change management plan and implementation strategy transitioning the existing operation from its current state to a high performance culture.
• Performance Support Program - changing business needs and personnel require a maintenance process in order to protect your investment. More importantly, to protect the savings achieved through the implementation of TZA's Optimized Labor Program.

Since 1984, TZA has been the premier provider of performance improvement programs, having developed a completely integrated labor solution to successfully transition companies to a Performance Culture.

TZA specializes in the following services: supply chain management, transportation logistics, transportation management, warehouse management, warehouse design and consulting, warehousing, workforce management (including workforce management systems and solutions). We also offer workforce management software and human resource management software.

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